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Merchant KYC/AML Requirements

In this article, you will learn what KYC/AML information may be required during merchant onboarding. KYC/AML requirements help confirm business identity, ownership, authorized users, and other information needed for review.

Cashflow.io or its partners may need to collect:

  • Business identity information
  • Beneficial ownership information
  • Authorized signer details
  • Government-issued ID, where required
  • Business registration documents
  • Banking information
  • Processing history
  • Website or proof of business activity
  • Processor-specific underwriting documents

EFT/ACH application documents

For direct bank payments through EFT in Canada or ACH in the US, merchants are recommended to have the following documents available:

  • BIN or business incorporation information
  • Void cheque less than 6 months old
  • Identification for shareholders or owners, such as a driver’s license

How KYC/AML data may be collected

Approved collection methods may include:

  • Secure Cashflow.io onboarding form
  • Partner Portal submission
  • Direct merchant submission
  • Processor or gateway underwriting process
  • Secure document upload

Do not collect or transmit sensitive merchant data through unsecured channels.

Important notes for partners

Partners should not promise:

  • Guaranteed merchant approval
  • Guaranteed processing rates
  • Instant onboarding
  • Legal or compliance advice
  • Custom pricing without Cashflow.io approval
  • Integration timelines without technical review

If a merchant has questions about requirements, contact Cashflow.io support or your Cashflow.io representative.