Create a Recurring Payment

Seamlessly bill your customers on an ongoing schedule, perfect for managing subscriptions, memberships, and other recurring revenue streams.

Recurring payments allow you to automatically charge customers on a set schedule (e.g., weekly, monthly, or annually). This is perfect for subscription services, membership fees, or any ongoing billing needs. Follow the steps below to create a recurring payment in Cashflow.io.

Start a New Recurring Plan

1. On the Home page, click the RECEIVE card.
   

2.     Click the Recurring Payments card. You will be redirected to the Recurring Payments page.

3.    In the Recurring Payments page, click on Create New.  

Configure the Recurring Payment Details

Fill in the following fields to customize your recurring plan:

• Select Recurring Plan (optional): Select an existing recurring plan in from your account. 
• Subscription Alias: A name to identify this recurring payment (e.g., “Monthly Membership”).
• Currency: Choose the currency in which you wish to charge your customer (e.g., CAD, USD).
• Amount: The amount to be charged each billing cycle.
• Interval: How often the payment will be collected (e.g., every 1 month, every 2 weeks).
• Duration: How long the plan will continue (e.g., “Until Cancelled” or a set number of cycles).
• Day of Month (for monthly intervals only): If you select a monthly interval, choose which day the payment should be processed.
• Charge the first payment right away  (for monthly intervals only): Toggle Yes to bill the customer immediately upon setup.
• Pro-rate the first payment  (for monthly intervals only): Toggle Yes if you want to charge a partial payment for the first cycle.

Enter Customer Information

1. Customer Name: Enter the name of the customer or business.
2. Email: Provide the primary email address for the customer.
3. Alternate Emails (Optional): If the customer has multiple contacts, add additional emails to keep them informed.
4. Communicate in: Choose the language your notifications will be sent in.
5. Comments or Notes (Optional): Add any internal notes about the subscription.
6. Invoice Number (Optional): Enter a reference number if needed.

Choose a Payment Method

Select how you’d like to process the recurring charges:

• Send a Payment Link: A link can be emailed or sent via SMS, allowing the customer to pay securely on their end. Toggle Yes to allow credit card payments and/or EFT/ACH payments. This feature is similar to payment requests.
• Enter Payment Now: Process the payment immediately if you already have the customer’s payment details. Select Add a new bank account or Add a new credit card and enter the required information.

Optional Settings

• File & Document Attachment: You can also attach relevant files or documents (up to 20MB). If the files contain sensitive information, toggle Restricted file download? to Yes and the download will be restricted until a payment is made.
• Automated Collections: Use Automated Collections to send repeat reminders if a payment isn’t completed on time. Simply select how often you’d like these reminders to be sent (e.g., every 4 days).

Finalize and Send

Once you’ve completed all the necessary fields:

1. Review your Recurring Plan details.
2. Click Send Now (if you’re sending a payment link) or Charge Now (if you entered the payment information) to activate the recurring payment plan.