---
title: What is an eQuote?
description: An eQuote allows merchants to create an “agreement” with customers.
---

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2. [eQuote](https://support.cashflow.io/equote?hsLang=en)

# What is an eQuote?

## An eQuote allows merchants to create an “agreement” with customers.

The eQuote outlines the agreement by clearly indicating the following: what is being sold (goods or services or both), assigning a price, choosing which methods they want to be paid by, and choosing whether they want to be paid with milestones while deliverables are being produced/shipped, or via installments after the work is done or goods shipped.

The eQuote allows customers to accept a quote or request revisions. If they accept, the merchant is notified so they can start the work or ship the goods.

Once a merchant has completed the work, or reached an agreed upon a milestone, they ask the customer to confirm so that a billing event may happen, as per the original agreement. The merchant also has the choice to go ahead and bill without customer confirmation.

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